In this 60 minute workshop, you’ll decide whether the conversation is actually needed and leave with a simple, written plan for how to open it clearly and fairly. As well as a simple process you can use for future conversations.
Do you keep replaying a conversation in your head, knowing it needs to happen, but not quite sure how to start it?
Are you stuck between wanting to be clear and worrying it will damage the relationship?
Have you read advice on difficult conversations but struggled to apply it in real situations?
This Isn’t About Scripts Or Saying The “Perfect” Thing
You can find plenty of advice on difficult conversations. The missing piece is how to think before you speak. Most conversations go wrong not because people lack courage, but because they don’t have clarity about what’s really going on.
They’re not sure if the conversation is really needed, what the real issue is, how firm is fair, or what they’re responsible for. That leads to overthinking, softening, and avoidance.
This workshop helps you slow down and clarify your judgement so you can approach the conversation calmly and fairly — without making it worse.
What Others Are Saying
We believe in this work because we’ve seen the difference it makes.. Here’s what clients say about working with Andy. These testimonials are from coaching engagements.
I would strongly recommend Andy's coaching services to anyone who wants to increase their impact + performance in a way that prioritises integrity and self-awareness.
Julian Ng
Lawyer
I would recommend Andy without hesitation. He is an outstanding business coach, trustworthy, reliable and honest.
Tim Lynas
Chartered Surveyor
I know a big part of the success of my company is because of Andy walking with me through this journey.
Jay Tran
Creative Director
He has a lot to offer and I would definitely recommend him to anyone who wants a coach.
Cathy Bates
Managing Director
Working with Andy constantly felt like I had a cheerleader and someone to challenge me in the right ways.
Junelle Ayetty
Trainee Solicitor
He coached me on how to improve people skills such as communication, presentation, people management. I would highly recommend him as a management guru.
Dheeraj Kumar
Mechanical Design Engineer
What Andy does is bring out the best in what you have to offer the world and to reach your true potential in life in whatever it is you want to achieve.
T.C.
Company Director
To be coached by Andy is to be in safe hands, which makes courage seem more possible. I'm very pleased to commend him to individual clients and any organisation would be lucky to have him.
Dr. Robert Nettleton
Nurse, health visitor and educator
To be coached by Andy is to be in safe hands, which makes courage seem more possible. I'm very pleased to commend him to individual clients and any organisation would be lucky to have him.
Dr. Robert Nettleton
Nurse, health visitor and educator
What We'll Work Through
This workshop is deliberately focused.
Rather than trying to cover everything about difficult conversations, we’ll slow down and work through one clear preparation process together.
You'll leave with:
Clarity on whether this conversation needs to happen
A focused understanding of the real issue
A simple plan for how to open the conversation with confidence
A calm, simple opening — not a script, just a starter that feels grounded and fair
Throughout the session, the focus is on clear thinking before you speak. There’s no performance, no role-play, and no pressure.
You’ll leave with a written plan you can trust — and a way of preparing for future conversations when they come up.
Hey There, I’m Andy Lee
I help first-time and accidental managers who were promoted for their technical skill — but never given clear guidance on the people side of the job.
Most of the managers I work with care deeply about doing the right thing, want to be fair, and take responsibility seriously. What they weren’t given was a clear way to think about the human side of daily work. I know that position well — I’ve been an accidental manager myself, and over the last 20 years I’ve supported managers in corporate environments, startups, and fast-moving teams.
What people tend to thank me for isn’t motivation or confidence tricks. It’s clarity — clarity about what actually matters in a situation, what their role requires, and how to take the next step calmly and confidently. This workshop is built on that same approach.
